Refund Policy

Returns

Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If you need to exchange it for the same item, please email us at straccicards@gmail.com.

Shipment

To return your product, you should mail your product to: Polígono Industrial Valencia 2000, Avinguda Comarques del País Valencia 37, 46930 Quart de Poblet, Valencia, Spain.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We recommend that you consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.