Do you need help?
Faq’s
Extras
Yes, of course. Just provide the address of the person you want to send the painting to during the checkout process, and they'll receive it directly.
Each order includes the frame with its hangers already prepared, as well as the nuts and bolts needed to secure them.
No. You just need to attach the hangers to the back (two screws and two nuts) and hang the picture on the wall using plugs and screws or, for lighter models, heavy-duty double-sided tape.
Each painting is first protected with tissue paper to prevent rubbing or damage to the painting. It is then placed in a custom-made laser-cut cardboard box, which keeps it completely secure and protected from impacts during shipping.
Order and shipping
Iberian Peninsula: between 4 and 6 business days.
Rest of Europe: between 5 and 7 working days.
Rest of the world: between 8 and 10 business days.
Yes. As soon as your order leaves our facilities, you'll receive a tracking number and updates on the status of your shipment by email.
Yes of course.
Don't worry. If your frame arrives damaged, we'll send you a replacement at no additional cost and handle the incident with the shipping company.
Personalization
To request a custom design, simply visit the corresponding section of the website. The process begins with a €15 payment for the design. From there, our team will create a proposal based on your details. Once you receive the design, you can review it and request any necessary changes. Once you're satisfied, you'll pay the remaining amount for the frame, and we'll manufacture it.
The €15 discount is deducted from the total price. If you don't like the design, we'll refund you.
Yes. If you'd like a different size than those listed on the product page, just contact us and tell us what you need. We can customize any of our designs to your preferred measurements.
Product
Our frames are made of steel, coated with high-quality powder paint, applied using an electrostatic process and oven-cured. This finish guarantees great strength and an elegant, long-lasting finish.
The designs are finished in satin black, an elegant and timeless finish. For custom orders, white is also available by specifying this during the ordering process.
The frame includes hangers on the back for easy installation. We recommend securing them with anchors and screws for added security, especially on larger models. Lighter frames can also be mounted using heavy-duty double-sided tape.
(Dowels and screws are not included in the order).
No, they're quite light for their strength. They can even be hung on plasterboard walls without any problem. The largest model weighs around 5 kg, but most paintings weigh considerably less.
Thanks to the baked-on powder coating, our frames are very easy to maintain. You can simply clean them with a cloth. The paint is extremely durable and will not fade even with solvents.
Yes. Thanks to the baked-on powder coating, our frames are completely resistant to rain, sun, humidity, and even snow. They're perfect for both indoor and outdoor use.
No. Baked powder paint doesn't give off any odor or transfer to the wall. It adheres completely to the painting, so it won't stain or leave marks.
Returns and warranty
You have 7 days from receiving your order to write to us and request a return. Simply send us the painting back, and once we receive it, we'll refund you in full, no questions asked.
Yes. You have 7 days from receiving your order to request a return. Just email us and we'll send you a return label to drop off at a nearby drop-off location. We'll refund you in full, no questions asked.
Yes. All of our frames come with a two-year warranty. You also have 7 days from receipt of your order to request a refund if you are not satisfied.